Security
Trust is something we earn every day
SSHOW uses industry-standard encryption, least-privilege access controls, and continuous monitoring to protect your content and your account. Our policies and procedures are documented openly.
Principles
Four security commitments
Not features — promises. These shape every decision we make.
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Encryption end to end
TLS 1.2+ in transit, AES-256 at rest. No data leaves the boundary in cleartext.
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Least-privilege access
Role-based permissions and single-use tokens grant exactly what's needed — nothing more.
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Continuous monitoring
Anomalous logins and suspicious traffic patterns are detected and acted on in real time.
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Recoverability
Daily backups and multi-region replication mean data survives the worst day.
Data protection
How we store your content
- Encryption in transit
- All APIs and static assets are served only over HTTPS (TLS 1.2+). Plaintext requests are auto-upgraded; HSTS preload registration is in progress.
- Encryption at rest
- Project files, assets, and database backups are stored encrypted with AES-256. Passwords are one-way hashed with bcrypt (12 rounds) — we never see them.
- Backups and replication
- The database keeps daily automated backups plus hourly snapshots. Asset storage is asynchronously replicated across multiple regions.
- Tenant isolation
- Team and user data is logically isolated. Authorization checks run at every API boundary; there is no bypass path to raw storage.
Account security
Controls in your hands
- Two-factor authentication (2FA)
- Pair a TOTP authenticator app and your account stays safe even if your password leaks. Enable it under Settings → Security.
- Session management
- Review your active sessions and remotely sign out any device you don't recognize — instantly.
- Sign-in history
- Recent sign-in attempts are logged with IP and device metadata. If you see something unfamiliar, rotate your password immediately.
- Trusted devices
- Mark your everyday devices as trusted to reduce friction without sacrificing the second factor on new hardware.
Responsible disclosure
Security researchers, please report it
If you discover a vulnerability, please tell our security team before disclosing publicly. We'll work with you all the way through the fix.
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Report privately
Use the form or email below — not public channels. Include the impacted scope, reproduction steps, and environment details so we can triage quickly.
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2
Acknowledgment within 1 business day
We confirm receipt within one business day and propose a timeline based on severity.
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Coordinated disclosure
Once the fix is shipped, we publish on a mutually agreed date. Reporters are credited in our hall of thanks (if desired).
Please do not publicly disclose unpatched vulnerabilities — affected users need to be protected first.
Need deeper security documentation?
We can help with enterprise evaluations, security questionnaires, and DPA requests.